PROCESSING TIME
For all orders, please allow 2 to 3 business days for order processing before shipping.
Orders placed over holidays and weekends will be processed the following business days.

STANDARD SHIPPING
Our free shipping offer applies to all orders of products from EbookSound.com that are shipped through Standard Delivery.


Please note that delivery of orders with more than one item may ship on different dates according to stock availability.

SHIPPING SERVICES

CarrierLocationExcludesHandlingDelivery ScheduleCost
UPS GroundCanadaP.O. Box, APO/FPO/DPO2-3 business days3-5 business days$0.00
FedEx GroundCanadaP.O. Box, APO/FPO/DPO2-3 business days3-5 business days$0.00
Canada Priority Mail®CanadaP.O. Box, APO/FPO/DPO2-3 business days5-7 business days$0.00
DHL Global MailCanadaP.O. Box, APO/FPO/DPO2-3 business days5-7 business days$0.00

ORDER STATUS
To view the full details of YOUR ORDER as well as obtain tracking information, please enter your order number and your email address. 
If you do not receive the confirmation email, please check your Junk or Spam folders. Then select the confirmation message and click not junk, which will allow future messages to get through.

1. COMPLETE: You successfully submitted your order to ebooksound. 
2. IN FULFILLMENT:  Your order is at a ebooksound warehouse and will usually ship in 2-3 business days.
3. SHIPPED: Your order is on its way. You will receive an e-mail with tracking information.
4. RETURN INITIATED: At your request, ebooksound set up a return for an order.
5. RETURN COMPLETE: ebooksound warehouse received the returned item.
6. CANCELED: Your order has been canceled.
7. REFUNDED: Your payment has been refunded.